Privacy Policy – C. Thomas Insurance Services

C. Thomas Insurance Services (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share your information when you visit our website, https://cthomasinsure.com, or interact with us offline.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: name, email address, phone number, mailing address.

Application & Service Information: insurance needs, health or financial details provided in connection with insurance services.

Technical Information: IP address, browser type, cookies, and usage data when visiting our website.

Other Information: any details you provide via forms, calls, emails, or in-person interactions.

2. How We Collect Information

Through website forms when you request quotes, services, or information.

Through communications such as emails, calls, or SMS messages.

Through cookies and tracking tools that analyze website traffic.

Through offline interactions such as consultations or events.

3. How We Use Your Information

We use personal information to:

Provide and manage insurance services.

Communicate with you about your account, applications, and policies.

Send relevant updates, reminders, and promotional information.

Improve our website, services, and customer experience.

Comply with legal and regulatory requirements.

4. Sharing Your Information

We do not sell your personal information. We may share data only in the following ways:

With trusted third-party service providers who assist in delivering our services (e.g., carriers, technology platforms).

With regulatory or legal authorities as required by law.

With your explicit consent for specific purposes.

5. SMS/Text Messaging

By providing your mobile number, you consent to receive SMS messages from us, which may include:

Appointment reminders, service updates, and account-related notifications.

Marketing and promotional messages (if you opt in).

SMS Consent Disclosure:

Your phone number and SMS consent will never be sold or shared with any third party or affiliates for marketing purposes.

Messaging frequency may vary.

Message and data rates may apply.

You may opt out at any time by texting STOP.

For help, text HELP or visit our Terms & Conditions.

6. Your Privacy Rights

You may request to access, update, or delete your personal information at any time by contacting us at:
📧 Email: [email protected]
📞 Phone: (314) 744-5956

7. Security

We implement reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above will reflect the latest revision.